For some organisations the answer to our initial question has led them to implement large diagnostic-led projects that have resulted in significant cultural, structural or other systemic evolution.
We call these projects Real Time Systems programmes and for many of our clients they provide a logical entry point for creating the level of overall organisational shift that their various stakeholders have been requiring.
Sometimes the starting point is a much more personal one. “Our new CEO needs time and space to do some strategic thinking’ is a response we hear quite often. In these instances a Real Time Thinking programme allows the individual concerned to have access to a confidential ‘thinking partner’ with whom to explore issues such as:
Sometimes the key shift is identified as needing to take place in a specific team, critical relationship or other sub unit within the organisational infrastructure, which is where Real Time Coaching creates the opportunity to observe and respond in an engaged and genuine work environment.
Our on-site approach allows the experience and intuition of our coaches to be directly related to specific organisational issues, when and where input can be most effective.
Real Time Leaders is all about producing strategic leaders for the future by empowering situational leaders in the present. The programme challenges those with high future potential to ‘step up to the plate’ now and deliver consistent high performance outputs for management, colleagues and clients alike whilst equipping them to utilise their personal strengths and preferences in a way that ensures they achieve this objective.
For organisations and teams seeking to maximise the strategic long term value of their client servicing capability we have developed Real Time Client Focus; a programme whose stated objective is to ‘leverage good customer service into truly memorable customer service’ with application for those working with either internal and external clients. Utilising all the elements of our unique blend of coaching, consulting and tailored training we have delivered successful programmes across sectors as diverse as Financial, Retail, Technology and Public Health.