What we do

Real Time Programmes

Through a blend of coaching, consulting and tailored training we help you to identify the 20% of your organisational activity and resource that will achieve 80% of your desired outcome, and leverage these in a programme for achieving transformational change.

Systems

Systems

For some organisations the answer to our initial question has led them to implement large diagnostic-led projects that have resulted in significant cultural, structural or other systemic evolution.

We call these projects Real Time Systems programmes and for many of our clients they provide a logical entry point for creating the level of overall organisational shift that their various stakeholders have been requiring.

KEY BENEFITS
  • Integrates individual and systematic culture
  • Delivers a roadmap towards organisational learnings
  • Provides measures for assessing organisational transformation
KEY BENEFICIARIES
  • Boards and relevant management teams
  • Internal organisational coaches and HR directors
  • Key systems thinkers within an organisation

Thinking

Thinking

Sometimes the starting point is a much more personal one. “Our new CEO needs time and space to do some strategic thinking’ is a response we hear quite often. In these instances a Real Time Thinking programme allows the individual concerned to have access to a confidential ‘thinking partner’ with whom to explore issues such as:

  • Entering or exiting a key organisational role
  • Developing a new strategy or setting up a new initiative
  • Simply needing to recharge her or his batteries.
KEY BENEFITS
  • Kick starts a new role or project
  • Creates an environment for creative thinking, facilitating the emergence of vision and strategy
  • Focuses the overwhelmed executive or partner
KEY BENEFICIARIES
  • C-suite executives and professional partners
  • Founder leaders considering succession planning
  • Exiting executives and partners

Coaching

Coaching

Sometimes the key shift is identified as needing to take place in a specific team, critical relationship or other sub unit within the organisational infrastructure, which is where Real Time Coaching creates the opportunity to observe and respond in an engaged and genuine work environment.

Our on-site approach allows the experience and intuition of our coaches to be directly related to specific organisational issues, when and where input can be most effective.

KEY BENEFITS
  • Develops leadership effectiveness
  • Increases staff engagement and embeds strategic processes
  • Embeds organisational values and behaviours
KEY BENEFICIARIES
  • Teams and emerging work groups
  • Partnerships and strategic pairings
  • Executive and emerging leaders

Leaders

Leaders

Real Time Leaders is all about producing strategic leaders for the future by empowering situational leaders in the present. The programme challenges those with high future potential to ‘step up to the plate’ now and deliver consistent high performance outputs for management, colleagues and clients alike whilst equipping them to utilise their personal strengths and preferences in a way that ensures they achieve this objective.

KEY BENEFITS
  • Develops leadership effectiveness
  • Increases staff engagement and embeds strategic processes
  • Embeds organisational values and behaviours
KEY BENEFICIARIES
  • Tier two leadership and those earmarked in the organisational succession plan
  • Millennials and other emerging leaders within an organisation
  • Managers, mentors and internal coaches

Client Focus

Client Focus

For organisations and teams seeking to maximise the strategic long term value of their client servicing capability we have developed Real Time Client Focus; a programme whose stated objective is to ‘leverage good customer service into truly memorable customer service’ with application for those working with either internal and external clients. Utilising all the elements of our unique blend of coaching, consulting and tailored training we have delivered successful programmes across sectors as diverse as Financial, Retail, Technology and Public Health.

KEY BENEFITS
  • Empowers employees to think for themselves
  • Creates a proactive approach to Client Service
  • Embeds a framework for ensuring effective communication
KEY BENEFICIARIES
  • Organisations seeking to improve their customer communications
  • Internal and interdisciplinary teams
  • Client facing personnel

Through a blend of coaching, consulting and tailored training we help you to identify the 20% of your organisational activity and resource that will achieve 80% of your desired outcome, and leverage these in a programme for transformational change.

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Real Time programmes relate to specific
challenges within organisations.