Creating Real Time Shift with a client organisation frequently starts with considering the question
From that starting point we partner our clients to help them bring that transformational change about. In their teams, their emerging leaders, their executives and, where appropriate, their internal coaching team. And we do it together in real time – in other words noticeable transformation begins to happen during the process; that’s how we know our work is working!
Our interventions are customised to the needs and functions of your organisation, and in response to the emerging developmental requirements of the people working within it. We move quickly and effectively towards identifying problem issues and empowering individuals to agree on the most helpful ways to solve them. We do this in a way that will cause minimal disruption for your people whilst providing us with insights into how to interact with them in an effective and meaningful way.
As our name might suggest we spend 80% of our time observing our clients and actively listening to what they say, so that 20% of our time produces informed and specifically targeted action. By reflecting with participants around these observations and their potential consequences we can raise awareness of ‘what is actually going on’ and discuss options and likely outcomes with the individual or group. This creates context and opportunity for meaningful feedback thus prompting rapid shift in effectiveness, relationships and culture.
We come to our work as ourselves, and ask that our clients also adopt this approach. By being present together ‘where we are’ in this way we can all gain important insights and deeper understanding of the system and culture in which we are working together, which in turn can provide clients with much deeper understanding of themselves, their colleagues and their work. This approach shapes an environment in which problems and their solutions exist side by side; allowing those who own their challenges to also identify and own their own responses.
There is an energy and enthusiasm that comes from being ‘in the moment’ and we have developed sensitivity in recognising when to respond to what is happening in front of us and when to prioritise listening to our intuitions. Thus we create a dynamic, confidential and safe ‘container’ in which our clients can talk about the things that are important to their specific situations. We know there is not a one size fits all solution, and that experiencing the present reality of your working environment is key to finding the right way forward.